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Showing posts with label Services. Show all posts
Showing posts with label Services. Show all posts

Monday, October 26, 2015

A life without DATA


It all began when my cellular phone switched off. I looked for ways how to fix it but everything I did has no effect.
It happened about a year ago, same problem but after a few hours...it worked again.
But the current situation is very far from last year...after my visit to a repair shop, they say that the "Motherboard," has a problem.
Analyzing its diagnosis, it goes without saying that everything on it were erased.
No single photo, not even a text, and worst is I haven't saved any numbers from my current contacts.
I'm thinking that the phone is just enough to save everything.
I never thought of having a back-up, like saving them on a memory card.
But I am lucky to send all important photos directly through my email.

The importance of DATA

I have a 30 month contract with SMART. And a month before it finally ends the phone bugged down.
I actually think of applying right away for my retention. I think I communicated with them thrice.
There was even a time that one agent from Smart called me and offered me an Android phone.
They made mentioned of "Samsung A-7," and "Xiaomi Mi4i."
Via phone I was enlightened of its features, but I believe I made the right decision to say and said..."I still have to check on its features and then I will decide soon."
Since, I declined their Android offers, the downside of it...now, I have to wait for its availability.
Now, its like listening on a tape recorder that plays over and over again..."The phone is not available yet."

But the thing is how many subscribers a Smart has?  And do they really assess each subscriber who would want to avail RETENTION?
If the answer is YES, then why they lack supplies?
You see, this was how "POLITICAL ECONOMY," exists.
When the "SERVICE PROVIDER," actually mean "BUSINESS!"

If I will be availing retention, that means I will have the same monthly charges.
Where in, I believe they would have wanted a single subscriber like ME to "UPGRADE," my services.
Meaning, get the latest "ANDROID PHONE," and pay for extra "CHARGES."

They can't be (Service Providers) provide subscribers a better service, a new phone, without taking extra-money from your monthly subscriptions.
Sad to say, but this is the "TRUTH and nothing but TRUTH."

Limited DATA

Most of the service providers now recently end giving the access of "UNLIMITED DATA," for "POST PAID," users.
Literally mean now that, every subscribers has to slow down and monitor checking every "SOCIAL MEDIA SITES," they wanted to visit.
I am now looking at it as "DEPRIVATION," of citizen's right to "FREEDOM OF SPEECH, and of "FREEDOM OF EXPRESSION."
Excuse me service providers, "YOU CAN'T EVEN FIX YOUR TURTLE NET CONNECTION. AND NOW YOU WANTED TO REMOVE UNLIMITED DATA ACCESS?!"
Your getting too much from millions of subscribers and yet you can't even provide us a fast "INTERNET CONNECTION."

Better review the services you are providing with us before you demand for extra charges and resolved immediately every single request of subscribers.

And what raises my eyebrows higher than the tallest building in the world is that your giving away "gadgets for FREE," in some Universities. HELLO, they're not even your subscribers!
This was the advertisement,  I have seen in one of my recent visit in your store using "Jasmine Curtis," as your ambassador.

I mean I can associate and link this to the reason why you lack supplies of gadgets.
And this was according to your agent, I spoke with and branches of your store I recently made a visit.

Gadgets Logic

An android phone with the best features is useless without better DATA, and vice-versa.
AND, without subscribers patronizing the services your providing with us...your nothing.
So, better give us the SATISFACTION we're looking for or you'll end up losing all of us!











Wednesday, August 26, 2015

Ang Navotas City Hospital

I've been living in Navotas for more than 33 years now. Dito na ako lumaki at nagkaisip.
Namulat ako noon sa isang simpleng pamumuhay, kung saan ang pangingisda ang pangunahing ikinabubuhay ng mga residenteng nakatira rito. Kaya nga ito tinaguriang..."Fishing Capital of the Philippines."
Walong taon na ang nakakaraan, June 24, 2007, ng madeklarang Lungsod o City ang Navotas.
Bago pa nito wala pang mga pagunlad sa komersyo at talaga namang mabibilang mo lamang ang mga namumuhunang negosyo sa naturang lungsod.
Naaalala ko nga noon, sa harap ng naturang Munusipyo bago pa ito masunog, Dunkin Donuts at Mercury Drugs lang ang mga negosyong naroroon.
Minsan na itong nagkaroon ng Chowking, pero marahil hindi nito naabot ang inaasahang sales o kita, hindi rin ito nagtagal. Ngayon isang matatag na fast food chain ang nakatayo malapit rito gaya ng Jollibee, at noong nakaraang taon lamang tagumpay na naitayo at namayagpag ang direct competitor ng naunang nabanggit na Mcdonalds.
Sumulpot na rin ang maliit na supermarket gaya ng Ever na malapit sa munusipyo ng Siyudad at San Roque supermarket at marami pang iba.
Pero ang hindi malilimutang milestone sa lungsod ay ang pagkakaroon ng sariling Ospital na tinaguriang..."Navotas City Hospital," na ganap na binuksan sa pagdiriwang nito ng ika-8 anibersaryo ng Navotas, petsa ng mismong araw kung saan opisyal ng lungsod ito.
Kanina lang ay dinala namin ang aming bunso sa naturang pagamutan.
Nakakamangha ang mahusay na pagkakatayo nito, kung saan fully air-conditioned ang buong loob. Magalang at approachable naman ang mga hospital staff nito.
Pero may mga bagay lamang kaming napansin na dapat sana ay higit ding pinagtuunan ng pansin ng mga nangangasiwa nito.
Una, kulang ito sa mga signage kung saan siyang magsisilbing guide ng mga nagpapagamot rito.
Meron kung meron. Pero ang mga ito ay mismong nakalagay sa pinto kung saan ang tanggapan nito.
Pero mas makabubuti kung mayroong mismong mga arrow sa pasukan o hallway nito na magtuturo sa mga pasyente kung saan ang eksaktong lokasyon.
Kanina nga may dalawang bumisita rito na nagtanong din sa akin, nasaan daw ang Philhealth?
Tanong na hindi ko rin nasagot. Umakyat pa tuloy ng hagdan ang mga ito, ngunit pagkalipas ng ilang minuto...bigong bumaba ulit at naghanap.
Pangalawa, magkakadikit ang lugar kung saan komukunsulta ang mga buntis, mga sanggol o bata sa mga OPD or outpatient na adults na may karamdaman din.
I'm just worried because they are well babies na pwedeng mahawa ng ubo o kung anuman dahil nga magkakadikit sila.
Pangatlo, under-staff ang naturang Ospital.
Sa aming personal na karanasan, batid namin ng asawa ko na alas-otso ng umaga ang bukas nito. Pero dahil hindi nga namin alam o kabisado ang sistema...dumating kami ng mas maaga. Kung gaano kaaga? Ala-siyete kinse ng umaga.
Batid namin na kapag walang referal ng clinic, kami ay magbabayad ng halagang P200, para sa konsultasyon sa manggagamot na titingin. Ayos lang naman sa amin dahil kung ikukumpara sa iba mababa na ito at sulit.
Pero nakita namin na may kakulangan sa staff nung hanggang halos alas-diyes na, wala pa rin ang nakatalagang Pedia.
Nakausap ko ang isang Nars na nakaduty. At sa kanyang pagku-kuwento nabatid namin na ang Pedia na titingin sa anak ko at sa mga pasyenteng bata na naghihintay rin ay nasa ER o Emergency Room.
Ang sabi ko sa Misis ko, kapag sumapit na ang Alas-Diyes ng umaga at hindi pa dumarating ang Doktor...ay aalis na kami.
Dahil wala naman akong luxury ng time para maghintay pa. Hindi ako nag-leave sa trabaho dahil iniisip ko may maayos na sistema ang Ospital at kami naman ay agad na matutunugunan sa aming pakay.
Limang minuto, bago sumapit ang itinakdang oras ng aming sanay pagalis na sa Ospital, habang hinihele ko ang aking anak...tinawag ang kanyang pangalan.
Mabait at maasikaso naman ang Pedia na tumingin sa aming anak. At sa tantsa ko, sa loob lamang ng humigit kumulang, 10minuto natapos ang aming konsultasyon rito.
Pero ang bottomline kasi, mas mahaba ang oras na aming ipinaghintay.
Kung kakulangan sa manggagamot ang problema...bakit hindi ito muna ang unang tugunan.




References:

The declaration of Navotas as City: http://en.wikipilipinas.org/index.php/Navotas_City
Official Website of the City Government of Navotas: Website: http://www.navotas.gov.ph/2011/Accomplished.aspx