KBO for 4 weekends of December Registration Failed!

 

We love watching at home it's our weekend family bonding. ABS-CBN, Channel 2 introduced a new technology they called "ABS-CBN, TVPlus" It provides every home a better Digital TV Signal a leverage from the traditional analog TV experience Filipinos in the the Philippines are getting before.

When it was introduced recently it gives Filipinos a free TV access from the following channels ABS-CBN Channel 2, ABS-CBN Sports + Action, Cinemo "Hari ka rito", Yey, Knowledge Channel, DZMM Teleradyo, O Shopping, Asia Novela Channel, Movie Central, Jeepney TV,  and Myx.

But there's just one channel which was also recently offered to viewers  "KBO" which can only be access when you register for only P30. KBO viewing experience will be seen every weekend that features 5 different movies.

This December ABS-CBN TVplus offered a showing of "KBO for 4 weekends of December" that could be achieve by texting KBO99 (space) your KBO Box ID number, and send it to 2366.

We never wanted to miss this wonderful offer so we registered.

KBO Registration Screened Cap, December 2, 2018 Sunday, 8:05am 

By looking at it, we received a confirmation. But my wife was complaining that the same day she made a registration what was appearing on our KBO channel was just a black picture on our TV screen.

We experienced this at the time when we registered during the "ABS-CBN Ball" and the viewing experience was shown after an hour. 

The KBO channel in order to appease the viewers gave two weeks "FREE NO REGISTRATION" anymore access to KBO Movie Marathon.

The first week was okay, but the second week, I made a call again to raise the concern.

This actually gave me expenses which cause me P100 plus because the call took more than 10 minutes to resolved the problem.

Today, we are experiencing it again. I tried seeking the help of their operator to raise the concern.

The process was at first I was informed that the call will be recorded and that they're asking if this is okay with me. I do understand this, so we continue.

I was asked for my box ID number and gave it.

Was also asked for my name and then verified my mobile number.

Going back to the main concern reason for making the call, the operator named "Sharm" or "Charm" maybe, after verifying some details told me that "we were not registered due to insufficient fund on my mobile phone and that the concern should be raised to my service provider."

That information given to me...shocked me. Mainly because, I registered as a postpaid user under "Smart" communications.

And again, the fact that we received a valid confirmation from 2366. What?!

The operator again put me on hold while the call expenses inconvenience is on going. 

But during the call, while the operator told me to stay on the line, prior to the second call I made, I accidentally pressed the dropped call instead of putting it on speaker phone.
I called the operator again, and just got lucky and spoke with the same operator.
What made my temper raised was that Sharm or Charm (the operator), was asking the same questions, my box ID number which I recently just gave her. From that conversation I know exactly where it would leads so I told her that all this information was just given to you earlier and that earlier to be specific was just given in a minute after our conversation was cut.

Since, Sharm or Charm, wasn't successful on pursuing the act, she just told me to screened cap the confirmation we received from KBO. By what looking at personally the website where I can send the request, forgetting about the idea that it should be part of her spiel.

I decided to end the conversation by making a spiel saying something like..."Salamat at nagawan ninyo ng solusyon ang aming problema" (We are thatnkful that you were able to assist us fully with our concerns). 

This is the same problem that KBO is experiencing with every member of the family who would want to access channel. But this is the same problem which gave them a very poor remarks on their subscribers.

There was another number that you can send in your concern but to address the call, the operators were calling a day after you texted your concern. And sometimes, which I experience personally, somebody already called me, the following day from KBO there will be another call again.

Do they " KBO" doesn't have a system that would trace if the call or text has actions taken or it was resolved already? From this perspective, I don't see any.

KBO, you need to understand that you are providing a service, meaning this should be working all the time a promise to your many subscribers that on top of everything there should always be..."a hundred percent CUSTOMER'S SATISFACTION! 

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The blog about KBO  registration experience was made not to give a wrong impression about the service but mainly it was done to also give subscribers a warning if this situation happens to them and to KBO to take action on this.

If you wish to have a communication with me...the line is open.

The Amazing Power of Social Media

Photo Courtesy: INQUIRER.net

At home with my kids bonding with them with a feel of a whole day, whole night day, because of the gloomy, rainy, bed weather. But I had the chance to take a moment, a break from school work and was able to seat back and relax watching KBO at home. Just wanted to share, I had never seen this movie…”Ang Dalawang Mrs Reyes,” before. But you know what? It’s really worth watching. It stars veteran actresses JudyAnn Santos and Angelica Panganiban. The story was actually about two wives who discovered upon revelation of their husbands that they were gay (but there was another label put to “De Vera), in this movie. Here, it was shown at first how Santos and Panganiban dealt with heartaches and pain. But as the movie progresses, you will see the other side as well. At the end, there was acceptance and forgiveness. If I may relate this to the subject I’m handling right now…”Media Foundation,” there was an obvious presence of Social Media under the different types of Media. Santos after knowing that despite the plan to ruin the marriage of her husband to another man, she wrote an open letter using her social media account. Surprisingly, within 24hours it reaches a lot of people and got too many shares. Santos somehow after airing her sentiments to a former gay husband gained sympathy to the people in the social media. Never did she realized that this medium was too powerful that later on, almost put her former husband’s boyfriend in danger, not to mention making her daughter vulnerable to shame and public humiliation.

The use of the social media in particular is an effective medium nowadays to reach out for hundreds and thousands or even millions of people to share and air our sentiments and without knowing connecting with strangers made them feel directly what we’re going through. Thus, also reminding all of us to “think before we click,” because it comes with both good and bad effects to all of us.

Social Media, is a new form of communication growing from the usual face to face interactions, and group communications. It has a wide reach connecting with people that we know personally and for people who are completely strangers to us. Thus, there is a constant reminder that we have to be responsible all the time in using it as our very medium to communicate.

The existence of social media, gave us so much benefits in sharing messages and information in an instant from where you are and to the whole world too who has connection to the internet.  From places you’ve been to, while sipping your favorite coffee, a celebration of important occasions with friends, family, and work related activities were shared using this powerful medium.

Recently, I made an examination and included the power of this medium in my sections in Grade 11 for their midterm examination and asked my students if in this era, the labelled “millennials,” could survive living without its presence?

I’m getting different answers from this question, most of them said they can live without it citing several reasons like they can make conversations with their families and friends personally, some would play basketball, dance or even sing.

Are we saying that we are becoming dependent on the use of social media? Certainly, I must say Yes. But at some point we can live without it. It goes without saying that without it’s presence we will all go back to the traditional means of communicating, like that of sending and receiving snail mails, a personal interaction with friends, families and relatives too. But this time, immediate change is something we have to be careful with, as to the venue of a certain meeting place. The use of landline phones will be of great demand again, a personal visit to every possible libraries for research, personal appearance when interviewing people. Our generation has so much to offer today and even has a better plan to make each and everyone’s life more convenient when it comes to reaching more people. Everything comes with a certain purpose, the bottom line is to communicate faster and more effectively, of course having an entertainment at the same time.

My 2018 with a BANG!

11th of January, CNN Philippines, Nine Media Company (Last Day)

Even though at times you plan what you need to do for the year, there are still things that you can't control. Like the immediate turn-out of events which you'll never expect to happen.

A lot of us has personal stories in relation to this, some has back-up plans, while some like my story need to confront it as it arises.


THINGS ARE GONNA BE OKAY

On the 11th of January, I received a call around 1140 am from an immediate superior, a call that I never answered because I already found the person calling...she was just behind me.

Everything wasn't clear yet because I was just asked to follow her that leads to a closed-door.

The next thing I am fully aware of I was in-front of our Human Resources Manager, along with three Executive Producers and a company Vice President to name a few.

The next words I've been hearing and wouldn't forget...I was told that the company was currently into a so called..."RIGHTSIZING," that it will soon be focusing on "DIGITIZING," and because of this it will only require a few number of employees and that they'll terminating my contract because I was "ONE," of those.

Next seen, I felt I have too much "INFORMATION," the only thing I remembered was the company VP were shaking hands with me. He was saying something but I have blocked out.
I was asked if I still have questions...I just said "NONE," and immediately left the room.


PREPARING FOR SOMETHING

Prior to the so called..."BIG ANNOUNCEMENT, " for "NO REASON," I was cleaning my cabinet files.

I also had  a prior conversation with an officemate about her two co-employees who was asked to end their work as well.

And after a few more hours...I was exactly experiencing the same thing.

Now, my cabinet files I kept for more than 5 years which I'm having a hard time fixing...with the unfolding of the big announcement...I was able to finish it in less than an hour.


PACKAGE OFFERED

I was told about getting a month of my salary in the company times a number of years spent working with them.
Will I say that's BAD...I don't know.
Because in reality, the money that I will be getting will soon be empty if I can't find an immediate work replacement.
But that's how reality works now, I thought the job I had with the company since I am a  REGULAR EMPLOYEE would be somehow "STABLE," but that proves me "VERY WRONG."

The only CLEAR thing that it leaves me..."NO ONE IS INDISPENSABLE!"

HANDLING GLOBAL NEWSROOM

It's already 3 O'clock...more than the recall that most of us knew or being aware of the "3 O'clock Prayer," for me its a bold sign that "Global Newsroom," is about to air!

The clock is ticking past, everything should be ready and previewed before the program begins.

Courtesy CNN Philippines, CNN Philippines, Global Newsroom Logo

This is now one of the three programs I am currently supervising. Along with regular every 30 minutes CNN Updates from 11:30 in the morning to 5:00 in the afternoon. And wait there's more there's "Breaking News!"

First week of April, I was given an entirely weird schedule of day-off which happens on Friday and Saturday...weird because I have to be working longer hours during Sunday for CNN Weekend Updates from 8:55 in the moring to 5:00 in the afternoon. 

But that also includes supervising "Newsroom Weekend," which airs 6:00pm to 6:30 in the evening.

Which made me adjust all the family day events which normally falls during Sunday to Friday or Saturday. And to free-up my self from laundry and other household chores, everything should be done during weekdays.

Because really it is a must to have a break for "one's self," or a time spent for bonding with my family. To help me put away all the stress brought about by weekdays workloads and other extra-curricular activities. 

  

WORKING WITH THE NEW PROGRAM

Mastery of tasks while dealing with time constraint.

This part is very challenging to learn because sometimes even the time alotted for preview were taken away from me. Eventhough, you have an idea of what news or event happening that day...there are news that are still coming in and you can't really prevent or stop it. When this happens, you have no choice but to immediately address or focus on it.

-Creating an Id

An ID or "Media ID," is very helpful tool use to send edited segments. This is normally done after looking at the code given for downloads.

Every downloaded segments contains upstreams tha has details for locations, video source and even the time stamp. Because not all materials are directly coming from CNN most are coming from social media sites and some are file videos.  

-Creating a folder name designated for every story

To easily identify the type of segments as to VO, PKG, DNT, LKLV, SOT, NATPKG, etc...

-How to download fast

What I was doing before was to patiently wait for every donwloads to finish. This is to secure that everything is succesfully downloaded. But since "Time is of the essence," I have to leave it for the meantime and counter check later.

Recently, encountered segment that's taking longer to downloads...one of the editor recommended to select MP4 instead of the usual MOV during the conversion process. This will at least lessen and speed up conversion which can be done in the editing.  

-Assigning editors what segment to edit

On a piece of paper, I normally write the code along with the name of the editor and the corresponding "media Id," created. On a folder that has name of the program and its date it was an automatic activity for them to check if there are upstreams that are required to be on it.

If there are instructions as to repeat the particular video, remove the extro, blur a sensitive image or even bleep a cursing words uttered, it has to be in the paper. 

Discussing those instructions personally to the editor are even more effective.

DIFFICULTIES:

Some mats changes its code when downloaded, which sometimes confuses the editor. So, instead of focussing on other additional downloads, time will be divided again.

What's good about the show is that you to download all the videos directly on the server. I got overwhelmed on my first week for I have 20 and more downloads assignments that very day.

Aside from that there are time consuming downloads, these are high-definition segments which 

taking longer than the usual 5 minutes or less to 30minutes or more.

And recently encountered downloaded segments that never reflects on the editing. Or when downloads finish the "request is complete," the desired destination where it should be found were not seen on a default folder. 

This now requires me to check every folder created and or path where it usually saved.

Sometimes, which really happens in real life...I have to repeat the downloads again, which taking so much of my time, energy, and adrenaline.

All downloads comes by batches...so you have to keep your patience longer. 

It could only mean that you have to visit the download station not just once, twice, thrice...sometimes even more than that. 

Looking at it on a brighter side, It's like I was given a privilege to do a threadmill or jog at the office while working, one of the best cardiovascular exercise I could ever get.

When breaking news explodes while preparing for Global Newsroom no choice but to juggle with both programs all of the sametime. Normally, it happens before the program goes on air. e.g., The President has an speaking engagement sometimes if we put him "LIVE" on-air the shortest airing time is 20-30minutes...while the 1hour or so was the longest. When this happens, the program will be pre-empted. 

But since this one is unpredictable we have to prepare the whole newscast ready for airing no matter what.

SACRIFICES:

Couldn't go out for Lunch for the program I am supervising requires immediate attention when breaking news explodes. So I normally bring food with me and had lunch on my work area. Or If I don't have pack lunch ready, I always do take out (which is no choice fastfood), all the time.

THE BRIGHTER SIDE:

The producer was very approachable and was open for suggestions made. Even writers were helping as well to resolve concerns in the editing. As to there are downloads that requires more time to be converted before it goes on air.

Global Newsroom last airing was on the 29th of December 2017. This was replaced by Amanpour which started airing 1st of January 3pm and replays at 6:30pm.

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CNN Philippines Global Newsroom is anchored by Pia Hontiveros, weekdays 3pm

CNN Philippines Updates weekdays airs...930am, 11:30am AND 2:30pm, 4:00pm, 4:30pm, 5:00pm

CNN Philippines Weekend Updates airs hourly from 9:00am to 5:00pm

CNN Philippines Newsroom Weekend, anchored by Mai Rodriguez airs at 6:00 pm to 6:30 pm, Saturday and Sunday

BALITAAN SA CNN PHILIPPINES!

Courtesy: Balitaan, CNN Philippines
Pinky Webb, Program Anchor

Batid ng karamihan na ang CNN Philippines ay gumagamit ng wikang ingles sa pagsusulat at pagbabalita.

Ngunit sa kagustuhan nga nito na makuha pa ang ibang manonood...ipinanganak at sumahimpapawid ang "Balitaan," kasama si Pinky Webb sa CNN Philippines sa wikang sariling atin naman.

Bagama't hindi ito ang naunang balita na tagalog ang wika, naroon pa rin ang pagaasam nito na mauna sa pagbibigay ng pinakasariwang balita dito at maging sa iba pang bahagi ng mundo.

Nagkaroon po ng pagkakataon ang inyong lingkod na higit na makilala pa ang programa ngayong araw kung saan may isang Co-Associate Producer na lumiban upang bigyan naman ang sarili ng panahon na maipagdiwang rin ang kapaskuhan.  

MGA NAKATUTUWANG BAGAY SA PROGRAMA

Maaga ang paglalagay ng mga istorya.

Dalawang oras pa lang bago sumahimpapawid ito, makikita mo na agad na may laman na ang 

rundown nito.

Kapansin-pansin rin na isang oras naman bago ito umere ay gawa na ang "Headlines."

Bagay na nakakapanibago, pero malaking tulong sa programa.

Ito kasi ay nilalakapan pa ng boses ng Anchor ng programa, lalagyan din ng musika at ilalapat higit sa lahat ang mga nakalap na magagandang bidyo upang bigyan ng paunang silip ang mga manonood kung ano ang mga dapat nilang abangan sa kabuuan nito.

Binabanggit ang mga kailangan ng Programa.

Mahalaga ang bahaging ito, upang mabatid din namin ng maaga bilang mga Associate Producer ng programa ang mga dapat naming higit na bigyan ng pansin.

Kung may kailangang anunsyo na pagagawan ng graphics, ano ang pambungad na gustong mangyari.

Gaya halimbawa ng kung gagawan ba ito "Whip Around," may kailangang kunin na reaksyon ng ating mga netizens sa isang social media, may kailangang i-download na bidyo sa ating mga news source. Lahat ng mga nabanggit ay mahalaga.

Pagbibigay diin din na mahalagang naguusap ang "Producer," at ang AP nito.

Para kung anumang nasa isip ng Producer nababatid ng AP, at nakikita ng higit sa lahat ng mga masugid nating mga manonood.

Hindi ginagalaw ang laman ng balita.

Bagama't alam natin na ang balita o ang eksaktong magaganap na balita ay hindi mo mahuhulaan, mahalagang kinokonsidera rin ng mga "Producer," na dapat hindi maya-maya ay binabago ang laman ng rundown.

O kung sa mga 'di inaasahang pagkakataon na talagang kailangang baguhin ito, dapat ay may antisipasyon na o "back-up," kung ano ang pwedeng ipalit kapag

 hindi umobra ang orihinal na plano.

Bagama't ang pinsalang dulot ng bagyong si "Nina," ang naging ulo ng mga iniulat ngayon, nanatiling matibay ang desisyon ng producer na hindi palitan o baguhin ang mga ito.

Siguro marahil ay malaking tulong na wala namang dumarating na bagong balita na dapat pagtuunan ng pansin.

Bakit kailangang tumutok sa Balitaan...mga mahahalagang dahilan.

May mga maaagang programa rin sa ibang istasyon na naghahatid ng balita dito at sa labas ng ating bansa kasama na nga rin ng mga programa natin dito sa CNN Philippines.

Ganunpaman, ang Balitaan ay nagbibigay ng bintana sa mga balita na maaaring maganap pa lamang.

Hindi nga ba napakahalagang bagay na alam mo na ang balita bago pa man ito mangyari?

Kinukuha rin nito ang panig ng mga mahahalagang personalidad upang tanungin ng direkta sa mga isyu na patok sa kasalukuyan.

Hihimayin upang masagot ang mga tanong na gustong marinig ng karamihan upang sila'y maliwanagan. 

"Mahalaga ang balita, ito'y bahagi na ng buhay ng bawat mamamayan. 

Mamimili ka lang sa dalawa...

walang alam?

o may alam?"

Kaya gawin na nating bahagi ng ating buhay ang makibalita at piliin ang programang tutugon sa araw-araw ninyong pangangailangan...ang "Balitaan!"